School holiday program bookings
We are currently using two different booking systems:
- My Family Lounge: Ashburton Pool and Recreation Centre, Boroondara Sports Complex, Macleod Recreation Centre
- Xplor: all other locations
Families enrolled in our outside school hours care programs can manage their account, bookings and finances in the Xplor Home app.
On this page you can:
Download the Xplor app
Once you have enrolled and set up your account, please download the Xplor Home app to manage your account and bookings.
For help using the portal, please see the guides below.
Key modules included in the app
Sign in / sign out
Bookings
Finance
Inbox
1. Making and securing a casual booking
2. How to update debit details
3. How to make an instant payment
4. How to view account summaries
5. How to add emergency contacts
'Contacts' are people nominated by the Primary Carer of a child who are authorised to sign a child in / out of the centre using the Xplor Hub on the centre's tablet within the service. Find out how to invite a contact.
All emergency contacts must have their own Xplor account with their own email and contact number allocated to it, to ensure we have accurate records for drop off/pick up purposes.
6. How to sign in / sign out
Family guide
Download the Xplor family guide
Direct debit calendar
Download direct debit calendar
Booking change and cancellation forms
Need to cancel or change a booking? Please complete one of our below forms.