Got a question about our outside school hours care programs? No question is too big or small, so please don’t hesitate to get in touch! 

1. Contact your local program

Go to your local outside school hours care program page where you can:

  • fill in the enquiry form and our team will get back to you;
  • call or email the local centre.

2. Call our Customer Care team

Give our Customer Care team a call on (03) 8371 0500 and we'll be happy to answer your questions. Please note: the phones are manned during business hours.

3. Report a child safety concern

If you have a safeguarding concern, please complete our child safety form.